Trust erodes in health agencies

Confusion and distrust of America's top health agency continues to grow.

By

National News

February 12, 2026 - 1:42 PM

U.S. Health and Human Services Secretary Robert F. Kennedy Jr is interviewed on FOX News outside of the White House West Wing on Sept. 9, 2025, in Washington, D.C. Photo by Win McNamee/Getty Images/TNS

NEW YORK (AP) — Since Robert F. Kennedy Jr. was sworn in to lead the U.S. Department of Health and Human Services one year ago, he has defended his upending of federal health policy by saying the changes will restore trust in America’s public health agencies.

But as the longtime leader of the anti-vaccine movement scales back immunization guidance and dismisses scientists and advisers, he’s clashed with top medical groups who say he’s not following the science.

The confrontation is deepening confusion among the public that had already surged during the COVID-19 pandemic. Surveys show trust in the agencies Kennedy leads is falling, rather than rising, as the country’s health landscape undergoes dramatic change.

Kennedy says he’s aiming to boost transparency to empower Americans to make their own health choices. Doctors counter that the false and unverified information he’s promoting is causing major, perhaps irreversible, damage — and that if enough people forgo vaccination, it will cause a surge of illness and death.

There was a time when people trusted health agencies regardless of party and the government reported “the best of what science knows at this point,” said Kathleen Hall Jamieson, director of the Annenberg Public Policy Center at the University of Pennsylvania.

“Now, you cannot confidently go to federal websites and know that,” she said.

HHS spokesman Andrew Nixon argued that trust had suffered during the Biden administration. “Kennedy’s mandate is to restore transparency, scientific rigor, and accountability,” he said.

Trust slid during the COVID pandemic

Historically, federal scientific and public health agencies enjoyed strong ratings in public opinion polls. The U.S. Centers for Disease Control and Prevention for decades scored above many other government agencies in Gallup surveys that asked whether they were doing a “good” or “excellent” job.

Two decades ago, more than 60% of Americans gave the CDC high marks, according to Gallup. But that number fell dramatically at the beginning of the COVID-19 pandemic, amid agency mistakes and guidance that some people didn’t like.

In 2020, the percentage of Americans who believed the CDC was doing at least a “good” job fell to 40% and then leveled off for the next few years.

Alix Ellis, a hairstylist and mom in Madison, Georgia, used to fully trust the CDC and other health agencies but lost that confidence during the COVID-19 pandemic. She said some of the guidance didn’t make sense. At her salon, for example, stylists could work directly on someone’s hair, but others in the room had to be several feet away.

“I’m not saying that we were lied to, but that is when I was like, OK, ‘Why are we doing this?’” the 35-year-old said.

Kennedy helped create the trust problem, doctor says

Part of Kennedy’s pitch as health secretary has been restoring Americans’ trust in public health.

“We’re going to tell them what we know, we’re going to tell them what we don’t know, and we’re going to tell them what we’re researching and how we’re doing it,” Kennedy told senators last September, while explaining how he intended to make the CDC’s information reliable. “It’s the only way to restore trust in the agency — by making it trustworthy.”

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